Legal

Company Policies

Our Privacy Policy and Terms of Use, in one place.

Last updated: 2026-08-04
Legal

Privacy Policy

This Privacy Policy explains how AXTENN (“AXTENN”, “we”, “us”) collects, uses and protects information when you visit axtenn.com or contact us through the website.

1. Who We Are

AXTENN is a technology company focused on operational intelligence, automation, artificial intelligence and modern digital systems. For any privacy-related question, you can reach us at hello@axtenn.com.

2. Information We Collect

We only collect information that you actively provide to us. When you submit the contact form on our website, we collect:

  • Full name
  • Email address
  • Company name (optional)
  • Subject of your request (project or question) and, when applicable, the type of project
  • The content of your message

We do not use tracking, marketing or analytics cookies. The only data we store in your browser is a language preference (EN/ES/PT), kept in local storage on your device, which is never transmitted to our servers.

3. How We Use Your Information

The information collected through the contact form is used exclusively to:

  • Respond to your message and follow up on your request
  • Understand the nature of the project or question you are reaching out about
  • Maintain a record of business communications with prospective and current clients

We do not sell, rent or use your information for unsolicited marketing.

5. Data Sharing and Service Providers

We do not share your personal data with third parties for their own purposes. To deliver the emails generated by our contact form, we rely on Resend (resend.com) as our email delivery provider, which processes this data strictly on our behalf and under its own security and privacy commitments.

6. Data Retention

We retain contact form submissions for as long as necessary to handle your request and maintain a reasonable business record, and we delete or anonymize it upon request or when it is no longer needed.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Confirm whether we process your data and access it
  • Correct incomplete, inaccurate or outdated data
  • Request anonymization, blocking or deletion of unnecessary data
  • Request portability of your data to another provider
  • Revoke your consent and object to processing
  • Obtain information about the entities with which we share your data

To exercise any of these rights, contact us at hello@axtenn.com.

8. Data Security

We adopt reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse or alteration. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is intended for a business audience and is not directed at children. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when it was last revised.

11. Contact Us

If you have questions about this Privacy Policy, contact us at hello@axtenn.com.

Legal

Terms of Use

These Terms of Use govern your access to and use of axtenn.com. By using this website, you agree to these terms.

1. Acceptance of Terms

By accessing or using this website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, please do not use this website.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the website by, any third party.

  • Do not attempt to gain unauthorized access to any part of the website or its systems
  • Do not use automated means to scrape or extract content without our prior written consent
  • Do not submit false, misleading or malicious information through our contact form

3. Intellectual Property

All content on this website — including text, graphics, logos, the AXTENN name and visual identity — is owned by AXTENN or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, distributed or used commercially without our prior written permission.

4. Accuracy of Information and Disclaimer

The content of this website is provided for general informational purposes only and does not constitute professional, technical or legal advice. We strive to keep information accurate and up to date but make no warranties, express or implied, regarding its completeness or accuracy.

6. Limitation of Liability

To the maximum extent permitted by law, AXTENN shall not be liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, this website.

7. Governing Law

These Terms of Use are governed by the laws of the Federative Republic of Brazil, without regard to its conflict of law provisions.

8. Changes to These Terms

We may revise these Terms of Use at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

9. Contact Us

Questions about these Terms of Use can be sent to hello@axtenn.com.